The staff at Aloft were incredibly helpful, especially when I needed to take breakfast up to my room for my sleeping daughter. The hot breakfast was fantastic and truly made our mornings delightful.

The location was good close to

bus and train stations, making it convenient for traveling. The rooms were clean, and I appreciated the excellent customer service. However, I did notice some noise from the air conditioning unit late at night.

Comfortable beds made for a restful night's sleep.

My recent stay was incredibly disappointing. Upon arrival, the front desk staff were unhelpful and dismissive, particularly when I raised an issue about my room reservation being incorrectly charged. The check-in process took far too long, and I experienced significant delays as the staff struggled to address basic concerns. Additionally, there were issues with the cleanliness of the room, which did not meet my expectations given the hotel's reputation. Overall, the lack of proper service and attention to detail left me frustrated.

The friendly staff created a warm atmosphere, and the breakfast buffet had a fantastic variety. The room was clean, and I enjoyed a great shower experience.

What they don’t tell you

While my stay included a clean, comfy room with friendly staff, the lack of privacy and light controls was a letdown. Breakfast was decent, but the pool's accessibility was an issue. It’s an efficient spot for a quick visit, but some design choices could use improvement.

do recommend for a short weekend trip

Comfortable room, clean bathroom, and the breakfast was delicious with a variety of options including fresh fruits and pastries, making this a great spot to unwind after exploring the city using the plug and play connectivity station for all your electronics.

Staff quickly resolved my wrong room key issue.

great access to parks and major attractions for weekend strolls

I found this place to be just perfect for my weekend adventures, with easy access to Riley Park and only a short walk to McMahon Stadium, which made exploring the city a breeze.

Loved the breakfast buffet – fresh croissants and organic juices! The staff was friendly but the room could use some better cleaning. Overall a good stay! 😊

Clean rooms and great customer service, but the pool was freezing cold.

This hotel suits me perfectly with excellent wi-fi, a cozy lounge area, and 24-hour reception. During my first stay, the staff helped me find my lost car keys, which I appreciated. I always have a great experience!